Frequently asked questions
How Numbrr works, what it costs, how your bank connection and data are handled, what happens at month end, and, in its own section, everything Numbrr deliberately does not do. That last one is worth reading before you buy.
The basics
What Numbrr is, who it is for, and what happens after you sign up.
What is Numbrr?
What does Numbrr replace?
Who is Numbrr for?
Do I need to know accounting to use Numbrr?
What happens in the first week?
How much time does this take each month?
Is Numbrr only for US businesses?
Is there a free trial or a free plan?
Does Numbrr have other products?
How the AI works
What the AI decides on its own, what it refuses to decide, and how it learns.
How does Numbrr categorize transactions?
What happens when the AI is not sure?
What are rules and where do they come from?
Does the AI ever create new accounts in my chart of accounts?
Are checks handled differently?
What about transfers between my own accounts?
Can one transaction be split across multiple accounts?
What is the Analyst?
What if the AI gets something wrong?
Does Numbrr learn from my specific business?
What does "AI-powered" mean at Numbrr?
Bank connections & your data
How Numbrr connects to your accounts, and what it can and cannot do with them.
How does Numbrr connect to my bank?
Can Numbrr move money out of my account?
Which accounts should I connect?
What if my bank disconnects?
Can I import transactions from a CSV?
Where do customer and vendor names come from?
TD ZELLE RECEIVED 622700E0BLTM Zelle VANESSA RIVERA becomes Vanessa Rivera. You can rename any of them, and they drive the sales-by-customer and expenses-by-vendor reports.Who at Numbrr can see my books?
Can I export my data if I leave?
The general ledger
What is running underneath, and what double-entry means in practice.
Does Numbrr use double-entry accounting?
How do I know the numbers are right?
What is an opening-balance plug, and does Numbrr use one?
Can I edit the chart of accounts?
Can I post manual journal entries?
What does "close the books" mean and what does it do?
Can I drill into a number on a report?
Cash basis or accrual?
What is the difference between cash and accrual accounting?
What is an accrued expense?
Reports & financial statements
What Numbrr produces, and what you can hand to a bank, an investor, or a CPA.
Which financial statements does Numbrr produce?
What other reports are there?
Can I build my own reports?
What is the monthly reporting pack?
Can I export to Excel?
Will a bank or investor accept these statements?
Can I compare to the prior period?
Invoicing & getting paid
Accounts receivable, available on Numbrr One and Pro.
Can I send invoices from Numbrr?
What are sales items?
Does Stripe sync?
Can I see who owes me money?
Does Numbrr collect payments for me?
Bills & accounts payable
Available on Numbrr One and Pro. Note carefully what Numbrr does and does not do with payment.
How do bills get into Numbrr?
bills-yourcompany@inbox.numbrr.ai, and it appears by itself. Or key one in and attach the document afterwards.Does Numbrr pay my bills?
What is the Pay Run screen for?
Can I see what I owe?
What if a bill is wrong?
Revenue recognition & fixed assets
The accrual features on Numbrr One and Pro, the ones that usually mean hiring someone.
How does revenue recognition work?
Is this ASC 606 compliant?
What are fixed assets and why do I care?
How does Numbrr handle depreciation?
What is a capitalization threshold?
Month-end close & reconciliation
The part that usually takes three weeks and a person.
How does bank reconciliation work?
How long does month-end take?
What is a trial balance and do I need to look at it?
What happens if I need to fix something after closing?
Migrating from QuickBooks
Moving your history over, and what "tied to the penny" means.
Can I move my QuickBooks history into Numbrr?
How well does the migration work?
Do I lose my categorization history?
When is the right time to switch?
Can I migrate from Xero, Wave, or a spreadsheet?
Does Numbrr integrate with QuickBooks on an ongoing basis?
Plans, pricing & billing
What each plan includes, and what drives the price.
How much does Numbrr cost?
Why does pricing scale with expense volume?
How is my expense tier set, and can it change?
What is on the Starter plan?
What is Numbrr One?
What does Pro add?
Which plans include custom reports?
What does Enterprise add?
What are AI chat credits?
Can I add more users?
What is the founding offer?
What is the Dedicated Controller add-on?
How much does 1099 filing cost?
Can I change plans later?
Is there a setup fee or a contract?
For accountants & bookkeeping firms
How the firm workspace works, and what it costs.
Does Numbrr work for accounting firms?
Is the firm workspace free?
Who pays for the client subscriptions?
Can I manage all my clients from one place?
How does Numbrr change my firm's economics?
Can I onboard a client's QuickBooks history?
Tax, payroll & what Numbrr does not do
What Numbrr does not do today. Worth reading before you buy.
Does Numbrr file my tax return?
Does Numbrr run payroll?
Does Numbrr connect to my payroll provider?
Does Numbrr pay bills or move money?
Does Numbrr handle inventory?
Does Numbrr support multiple currencies?
Does Numbrr do multi-entity consolidation?
What should I not use Numbrr for?
What's coming next?
Numbrr vs the alternatives
Each comparison, including where the other option wins.
What is the difference between Numbrr and QuickBooks?
Numbrr vs Xero?
Numbrr vs Bench, Pilot, or an outsourced bookkeeping service?
Numbrr vs hiring a bookkeeper?
Numbrr vs a spreadsheet?
Numbrr vs waiting until tax time?
Numbrr vs Firstbase?
Getting started & support
Signing up, getting help, and where things live.
How do I sign up?
Where do I log in?
Can I add my accountant to my account?
How do I get help?
What if I have a question that is not answered here?
Still have a question?
If one person is asking it, fifty people are. Send it over and it will probably end up on this page.
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